Dear Customers,
Between October 16, 2025, at 6:40 PM IST and October 18, 2025, at 2:15 AM IST, our network infrastructure experienced multiple disruptions due to a large-scale DDoS attack targeting our primary server infrastructure. This included our website, billing portal, and game panel.

We would like to clarify that no nodes or game servers were down or affected during this incident. The attack was isolated to our core web infrastructure, and all hosted services remained fully operational.

Our team initiated mitigation measures immediately after detecting abnormal traffic patterns. Over the next two days, we worked closely with our upstream providers to filter malicious requests and restore full network stability.

What We’ve Done Since:
- Deployed advanced DDoS mitigation and traffic filtering systems.
- Strengthened firewall and routing configurations across our network.
- Enhanced monitoring to ensure faster detection and response in future events.

What This Means for You:
- Increased reliability and resilience of our core infrastructure.
- Faster response times and reduced risk of service disruption.

We sincerely apologize for any inconvenience caused during this period and appreciate your understanding as we continue to fortify our systems for maximum uptime and security.

~ Team Unfazium Cloud